Job Specifications
Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth. As an organization, we believe the best part of working on our team is our commitment to making tomorrow better than today for our customers, communities and each other.
Position summary:
Lead the technical administration for all natural gas transportation customer programs-- Residential and Commercial Choice Gas, Agricultural Choice Gas, Energy Options Program Transportation Service (EO) and Small-Volume Aggregation Programs. This will include being the front-line, customer-facing administrator for all transportation administration processes to include enrollments, reconciliations, imbalance resolution, invoicing, curtailment processes and capacity administration/release.
Pay Range: $69,350 - $104,000 (This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.)
Reporting Relationship: Manager Transportation Customer Programs
Location: Denver, Colorado or Council Bluffs, Iowa
Relocation Assistance: Relocation assistance is available based on individual circumstances! Details to be shared during the offer process.
Essential Functions:
Administer all transportation customer program activities on Company's Electronic Bulletin Board Quorum Pipeline Transaction Management (QPTM).
Calculate and perform all seasonal and annual upstream pipeline capacity releases.
Manage curtailment processes for transportation activity to include annual meetings to review with state Operations and Business Development teams.
Ensure all transportation measurement processes are completed timely and running accurately, internally and with our upstream pipeline partners.
Establish and maintain process documents for seasonal and annual administration processes.
Create and maintain Business Objects and/or Power BI system reports for internal and external users.
Maintain knowledge of the Company's transportation tariffs for effective interaction with transport customers, marketers and suppliers.
Administer volume reconciliation and imbalance procedures to comply with tariff requirements.
Provide superior external customer service to program participants, to include troubleshooting enrollment, capacity, scheduling, measurement and billing issues.
Additional Responsibilities:
Provide superior internal customer service to Choice Program Administration, Business Development, System Scheduling and Gas Supply teams to ensure seamless program operation.
Provide QPTM user acceptance testing (UAT) support for software upgrades and enhancements.
Provide system setup and training support to new or incoming program participants.
What You'll Need:
Bachelor's Degree in Business, Economics, or a related field, or equivalent combination of education and experience is required.
3-4 years of gas industry experience or other relevant experience in the utility industry preferably in gas measurement, gas scheduling, gas supply, transportation services, billing, and/or accounting is required.
Proficient in Microsoft Office Suite including Word, PowerPoint and Excel, preference for advanced Excel skills.
Excellent verbal and written communication and presentation skills.
Ability to work with a team, in an open office environment.
What Is Desired Or Can Be Taught:
Knowledge of retail choice programs or other structured transportation programs is preferred.
Basic knowledge of Power BI or a related tool.
Knowledge of the Quorum Pipeline Transaction Management (QPTM) or a similar system.
Strong understanding of state regulatory and pipeline tariffs.
Black Hills Corporation
625 Ninth St
Rapid City
South Dakota United States
ir.blackhillscorp.com/
