PRIMARY PURPOSE OF POSITION
The Senior Training Specialist is a content expert and/or training process expert who develops and delivers training that integrates business processes with skills and knowledge required for employees to safely and effectively perform job duties. Provides coaching and guidance to Training Specialist and Associate Specialist, as well SME Adjunct Instructors. The Senior Training Specialist, in a craft delivery position, partners with Engineering and Methods organizations to research and develop standards, procedures and processes for the business. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.
PRIMARY DUTIES AND ACCOUNTABILITIES
- Deliver Technical Training content required for new hire and incumbent employees to perform job duties safely and in accordance with Delivery procedures and fundamentals. (50%)
- Design, develop and maintain complex technical training materials utilizing the systematic approach to training from the analysis phase through evaluation (20%)
- Partner with the Line Curriculum Review Committees and Joint Union Management Training committees to determine the technical requirements and priorities for training programs. (10%)
- Collaborates with Line and Training contacts to develop innovative and effective performance improvement solutions. (10%)
- Evaluate training effectiveness through appropriate student evaluation and post training effectiveness evaluations making modifications to the program design to increase program efficiency. Utilize the Learning Management System and perception to document training activities., (5%)
- Manage large-scale training projects. (5%)
JOB SCOPE
The Senior Training Specialist is responsible for timely development and delivery of training to meet customer requirements. The Senior Training Specialist will model and reinforce the expectations of line management in the conduct of all training activities and provide direct feedback to line and training supervision if employee performance does not meet expectations. Travel may be required for Training related activities.
Qualifications
MINIMUM QUALIFICATIONS
Minimum: Bachelor's degree in Business or related AND 4-7 years related business experience, or in lieu of Bachelor's degree, a minimum of 6-9 years relevant business experience is required. Demonstrated written, verbal communications and presentation skills Strong observation, evaluation, coaching and feedback skills Computer skills in Windows and business applications.
Baltimore Gas and Electric Company (BGE)
Quebec Canada
www.bge.com
