Entergy's Artificial Intelligence team is searching for a highly skilled, passionate, thoughtful designer to join our team to help design AI products that have real business impact to the company, enabling Entergy to become the premier utility. The Product Designer role is a fantastic opportunity for you to design digital AI solutions by leveraging human-centered design principles. Weave iconography, typography, color, space, and texture together in helping our customers use our products. Use change management concepts to facilitate the integration of new technologies into business processes, re-imagine user roles and journeys, and build excitement in the adoption of AI products developed by our teams. Our team values not only innovators and system thinkers but also team members that can communicate and influence our organization's design maturity, while delivering better products and services to our customers.
You will rely on human-centric design principles to produce high-quality end-to-end designs across many platforms and customer bases. You will collaborate with fellow product team members including product managers, data engineers, data scientists, and product owners to define and refine our design language, while creating innovative products and services to our customers' delight.
We are building a team that seeks to understand our customers by learning everything we can about their behaviors, attitudes, and emotions to help define the products and experiences we create.
The product designer will not only design the user experience and interfaces of AI products within the AI department's portfolio, but also build a design playbook to be adopted/ applied by AI product teams. User experience is at the foundation of how we create inclusive, innovative, and thoughtful products that our customers will love. Serve as an experienced member of our analytics team, focusing on UX research, interaction, and visual design. You must understand the role of UX, visual design, prototyping, branding, communication, and team facilitation to create and execute a design strategy. You can clearly articulate the differences between information architecture, interaction design, usability, and user research. A clear design process is something you've crafted and relied on as a playbook to address the unique challenges and opportunities of every type of project.
JOB DUTIES/RESPONSIBILITIES
UX Craft & Visual Design
- UX research & discovery
- Experience research, empathy mapping, ethnography, journey mapping
- Design strategy
- Information Architecture
- Wire-framing Prototyping
- Story Telling
- User experience
- Interaction design and usability testing
- User interviews
- Design documentation and QA
- Strong understanding of material design library and best principles
- Setting up and managing design systems
- Creating industry leading UI for mobile fist web applications
- Staying on the top on all the latest design best practices and trends
Product Thinking
- Design experiences for successful product outcomes
- Engage and collaborate on product strategy.
- Design end-to-end solutions
Change Management
- Develop plans to facilitate AI technology adoption.
- Collaborate with project leaders to identify and address potential areas of resistance to change.
- Identify potential risks and challenges associated with new product development and incorporate mitigation plans in overall design.
- Establish feedback mechanisms to gather user and stakeholder feedback. Incorporate feedback data to identify improvement opportunities to ensure successful product adoption.
Stakeholder Engagement
- Engage with project teams, business leaders, product users, and other stakeholders to understand requirements and concerns.
- Build and maintain relationships with key stakeholders to understand their needs and ensure ongoing support for projects.
- Incorporate strategy of integration of new products into existing business processes through design.
Communication
- Clarify your design process and when it fits within your team's roadmap and goals.
- Communicate design decisions and strategies.
- Consistent communication with team members and stakeholders on the progress of design and product
- Communicate design's role and value for Entergy's customers and stakeholders.
- Contribute to the development and delivery of project-specific user training.
Facilitation
- Facilitate design, brand, and product strategy sprint workshops.
- Influence and collaborate with team members on executing successful outcomes.
- Coordinate users' inclusion through various methods e.g., rapid feedback, listening sessions, and usability testing.
- Be able to deliver in a rapid, agile manner.
MINIMUM REQUIREMENTS
Minimum education required of the position.
Bachelor's degree required, master's degree a plus.
Minimum experience required of the position.
- Product Designer: 5+ years of professional experience with a mix of product design and/or change management.
- Product Designer, Sr: 7+ years of experience with a mix of product design and/or change management. A background with product prototyping and testing, future visioning and strategy development strongly preferred. Exposure/ experience designing analytics assets - advanced models and reporting visualization tools (Qlik, Power BI and Tableau)
Minimum knowledge, skills and abilities required of the position.
Familiarity with industry design and prototyping tools (Sketch, Figma, XD, and Web flow)
Req ID: 115064
Entergy Corporation
639 Loyola Ave
New Orleans
Louisiana United States
www.entergy.com
