Responsible for analyzing and making recommendations for changes to internal processes and/or standards/specifications in order to create more efficient and economical operations for Dominion Energy and Dominion Delivery business areas. Assist on multiple concurrent projects to identify and document the major business processes associated with the business unit, generating reports, tracking budgets, conduct benchmarking and best practice analysis of the business unit's processes against both industry and non-industry processes, identify opportunities to improve the efficiency and effectiveness of the business processes within the entire business unit without jeopardizing reliability, availability, or safety, develop business cases to support recommendations, and, monitor the progress associated with the implementation of recommended changes. Apply process modeling tools, process improvement methodology, benchmarking, project management, and change management to projects.
Required Knowledge, Skills, Abilities & Experience
The knowledge, skills, abilities and experience required for entry into this job include the following:
- Associate Business Process Analyst- 0-2 years of experience in a directly related field
- Business Process Analyst - 2-3+ years of relevant experience in a directly related field.
- Senior Business Process Analyst - 5+ years of previous experience with fully executing projects.
- Excellent planning and organizational skills with the ability to effectively facilitate and/or work on multiple project teams simultaneously.
- Ability to exercise independent judgment and decision-making, along with knowledge of when to get others involved.
- Proficiency in application of business process improvement methodology, benchmarking, and change management.
- Strong communication skills.
- Strong customer service orientation.
- Familiarity with Microsoft office products and SAP is preferred.
Education Requirements
Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education:
Bachelor
Preferred Discipline(s): Business
Other disciplines may be substituted for the preferred discipline(s) listed above.
Licenses, Certifications, or Quals Description
Working Conditions
Office Work Environment 76 -100%
Travel Up to 25%
Dominion Energy
120 Tredegar St
Richmond
Virginia United States
www.DominionEnergy.com
