Description
This position will report in person to either Duluth or Cloquet, MN. This position may allow for hybrid work following an on-site training period AND satisfactory execution of job objectives, consistent with the company's alternative work arrangements policy.
RESPONSIBILITIES:
- Coordinate and participate in work related activities for departmental staff to meet schedules and operational requirements
- Resolve customer questions, complaints, and requests, involving policy interpretation based on knowledge of the organization, products, and related services and policies
- Serve as a liaison between customers, contractors, and departments to provide schedules of work activities
- Gather and review/analyze information to prepare reports, generate work tasks, or make recommendations to Supervision and Scheduling
- Maintain and assure appropriate and timely record keeping
- Serve as resource to others internally and externally on department activities
REQUIRED EDUCATION & EXPERIENCE:
- High school diploma or equivalent PLUS three years or more related experience
OR - Bachelor's degree
- Job related work experience preferred but not required
SPECIAL REQUIREMENTS:
- This position will report in person to Duluth, MN
- Possession and maintenance of a valid driver's license is preferred, as travel may be required
- Demonstrated Knowledge of Customer Care & Billing (CC&B), GIS, VXfield, and other Department related systems or the willingness and ability to learn
- Past experience with job planning and scheduling, MAXIMO, and/or inventory management preferred
- Effective interpersonal and communication skills required to establish and maintain internal and external working relationships
- This position may be subject to assessment of skills, job match and/or aptitude
Contact
ALLETE, Inc.
30 W Superior St Duluth
Minnesota États-Unis
www.allete.com/
From the same organization
6 May, 2024
30 May, 2024
