Job Specifications
In this important role you will effectively lead a service and operations workforce, focusing on obtaining organizational objectives within the guidelines of providing safe, reliable natural gas utility service to customers.
SALARY RANGE: $100,650 - $166,050 (Determined by the knowledge, skills, and abilities of the applicant.)
- This posting includes the full salary range for this position. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.
REPORTING RELATIONSHIP: Gas Operations Manager
LOCATION: Cheyenne, Wyoming
- A comprehensive relocation package is offered for this position! Details about this package will be shared during the interview and offer process.
ESSENTIAL JOB FUNCTIONS:
- Proactively promote and lead safety initiatives in all phases of operations and in compliance with DOT, State, and Company standards.
- Supervise, schedule, train, and develop front-line employees performing work in the areas of construction, maintenance, customer, and administrative support.
- Manage employee & labor relations issues at the operational level, with assistance from Human Resources.
- Lead all aspects of and ensure the completion of all regulated/mandated work.
- Respond to and resolve customer requests and issues while providing top tier customer service.
- Actively participate in maintaining favorable community relations.
- Actively sponsor or lead continuous improvement efforts and build a positive environment that empowers all employees to continuously improve.
- Make daily decisions that positively impact capital and maintenance programs including external contractors.
- Respond to emergency situations and participate in the emergency on-call rotation schedule.
ADDITIONAL RESPONSIBILITIES:
- Provide technical, financial, and operational expertise.
- Maintain training records and compliance documentation.
- Other duties as assigned.
QUALIFICATIONS:
- Minimum of (3) three years of utility industry, gas operations, or other relevant experience required.
- Bachelor's degree in business management, engineering or related field or equivalent combination of education and experience required.
KNOWLEDGE/SKILLS/ABILITIES:
- Strong leadership skills including coaching and engaging employees.
- Strong communication and presentation skills.
- Ability to connect with a wide variety of audiences.
- Ability to be effective in a fast-paced environment.
- Financial management, budgetary, planning, and forecasting skills.
- Ability to independently manage multiple tasks.
- Strong problem resolution and project management skills.
- Proficient computer skills (word processing, spreadsheets, presentation software).
- Ability to participate in cross-functional teams and manage external contractors.
- Excellent collaboration and customer service skills.
Black Hills Corporation
625 Ninth St
Rapid City
South Dakota United States
ir.blackhillscorp.com/