Location: Bothell, WA, US, 98011
Remote and Hybrid Work Opportunities: Hybrid (WA Based)
Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.
PSE's Customer Energy Mgmt & Renewables team is looking for qualified candidates to fill an open Senior Technical Communicator position!
Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.
Job Description
This position involves communications and writing for employee based communications company wide. You will use your creative and innovative skills in drafting and preparing presentations working with Director and VP level, translating technical information for various audiences. You will be responsible for our bi-annual conservation reports and the annual conservation report partnering with the Customer Energy Management Regulatory Department for the Utility Transportation Commission and other stake holders.
You will be a part of writing department newsletters, monthly reports, and companywide employee communications. Additionally you will be responsible for the Customer Energy Management Resource Center for reference for content information, programs, contacts, and training modules.
Independently makes decisions regarding which rules, processes, materials, or tools to use in order to effectively accomplish work assignments and develops ways to improve existing work processes. Takes an active role in interpreting and finding solutions for customer requests that are occasionally unclear, incomplete, or complicated.
Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.
Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.
Job Responsibilities
- Performs project management tasks including interviewing customers to determine project scope.
- Participates in the design and development of new products.
- Performs the duties of a Technical Communicator.
- Participates on project teams and promotes teamwork.
- Develops, updates, and meets production schedules for publications.
- Consults with staff on multidimensional process and procedure problems/opportunities for improvement.
- Identifies areas of concern with assigned work products and initiates corrective action.
- Researches, analyzes, and synthesizes information from multiple sources in a clear and concise manner.
- Participates in emergency response efforts as needed.
- Performs other duties as assigned.
Minimum Qualifications
- Bachelor of Arts or Science degree in English, Technical Writing, or related field; or equivalent experience.
- Five years of experience as a Technical Communicator, preferably in an engineering environment (or education/training and/or experience that constitutes an equivalent background).
- Exceptional oral and written communication skills.
- Exceptional interpersonal skills.
- Demonstrated ability to independently and immediately produce high quality work.
- Demonstrated ability to understand how the work in the Technical Communications Team is done and why.
Desired Qualifications
- Experience with regulatory documentation
- Knowledge of customer energy management
- Experience working with various styles of communications
- Self-driven and creative
Puget Sound Energy
10885 NE 4th St
Bellevue
Washington United States
www.pse.com
