Description
Vacancies exist for the position of Customer Care Representative in TEP's Customer Service Call Center. Please see the attached job description and outline for position specific details.
Normal Minimum Requirements:
- Must have a High School diploma, or GED equivalent
- Minimum two years' experience in a customer service position with direct customer contact in a high-paced, structured environment
- Must demonstrate computer proficiency
- Must be able to communicate effectively, both verbally and in writing, with Company personnel and customers
- Must possess basic math, computer skills
- Bilingual speaking preferred
- Ability to work flexible schedules-rotational shifts, extended hours, nights, weekends, and/or overtime (scheduled or ad hoc);
- Ability to successfully manage difficult customer conversations, using empathy and effective listening skills
- Ability to demonstrate problem solving and decision-making skills
- Ability to work both independently and as part of a team
- Ability to work harmoniously with fellow workers
Contact
UNS Energy Corporation
88 E. Broadway
Tucson
Arizona United States
www.uns.com
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