April 28, 2024
Electric Energy Jobs

Customer Care Representative

Organization:
UNS Energy Corporation
Region:
United States, Arizona, Tucson
End of contest:
April 24, 2024
  This job posting has expired
Type:
Full time
Category:
Customer service
Description
Vacancies exist for the position of Customer Care Representative in TEP's Customer Service Call Center.  Please see the attached job description and outline for position specific details.  

Normal Minimum Requirements:

  • Must have a High School diploma, or GED equivalent
  • Minimum two years' experience in a customer service position with direct customer contact in a high-paced, structured environment
  • Must demonstrate computer proficiency
  • Must be able to communicate effectively, both verbally and in writing, with Company personnel and customers
  • Must possess basic math, computer skills
  • Bilingual speaking preferred
  • Ability to work flexible schedules-rotational shifts, extended hours, nights, weekends, and/or overtime (scheduled or ad hoc);
  • Ability to successfully manage difficult customer conversations, using empathy and effective listening skills
  • Ability to demonstrate problem solving and decision-making skills
  • Ability to work both independently and as part of a team
  • Ability to work harmoniously with fellow workers

Read the full posting.

Contact

UNS Energy Corporation

88 E. Broadway

Tucson

Arizona United States

www.uns.com