Job Summary/Purpose
Provides HR consulting and problem-solving solutions to business leaders and operates as a full member of the business leaders' management teams.
Job Duties/Responsibilities
- Serves as the interface/liaison between business leaders and the rest of the HR organization. Helps to define service level expectations for clients and then provide periodic feedback on performance levels. Contribute to the business strategy by helping business leaders to identify, prioritize, and build organizational capabilities, behaviors, structures, and processes. Works closely with other parts of Human Resources, Legal, Finance and Regulatory Services. Develop and promote feedback mechanisms for employees to influence the continuous improvement of HR services and processes.
- Delivers strategic HR services to internal clients including, but not limited to: Develop strategic staffing plans, including headcount projections and talent sourcing strategies; Facilitate organizational design and organizational effectiveness programs. Leadership development, including, but not limited to, the following: personal development and coaching for business leaders and their management teams; Improving work team dynamics at senior levels; Succession planning & workforce readiness.
- Delivers strategic HR services to internal clients including, but not limited to: Provide performance management support, including 1st quarter performance management and compensation support; Support Labor Relations with the development and implementation of Labor strategies; Ensure that a strong leadership and coaching culture permeates the organization; Supporting large enterprise-wide -and small BU specific projects. Support to include providing subject matter expertise and change management support.
- Delivers strategic HR services to internal clients including, but not limited to: Supporting major strategic imperatives. Support to include strategy design, facilitation, planning and implementation; Strategies for how to improve HR policies and processes (discipline, leave, exempt overtime, etc.); Review and benchmark the internal and external environment to improve the HR policies and initiatives.
- Delivers strategic HR services to internal clients including, but not limited to: Identify new opportunities where HR can add value to the business; Maintain a knowledge of progressive HR practices and key trends; Identify and drive the communication and sharing of best practices across functions to facilitate continuous improvement.
- Supports efforts to improve both employee engagement and diversity and inclusion with the business organizations supported.
Minimum Requirements
Minimum education required of the position
Bachelor's degree in Human Resources or related field or equivalent work experience. Advanced degree a plus.
Minimum experience required of the position
5+ years of experience in HR working with a broad range of employees (union / non-union, exempt / nonexempt). Experience consulting management on the following: strategic staffing, workforce planning, organizational design, leadership development, succession planning, compensation, labor relations, employee relations, project management, organizational effectiveness principles, metrics and organizational change. Experience in a direct HR consulting role with internal customers is a plus.
2+ years of experience leading teams, or leading programs and initiatives where the employee can demonstrate the ability to effectively influence others.
Minimum knowledge, skills, and abilities required of the position
Substantial business acumen. Clear, comprehensive understanding of the link between HR and business strategy. Demonstrated technical knowledge of Human Resources is required (Employee Relations, Compensation, Labor Relations, Talent Acquisition, Performance Management, Organizational Design, and Compliance.). Must possess comprehensive knowledge of HR policies and practices and understand their application in solving client needs. Working knowledge of state and federal employment law such as Title VII violations with the ability to apply it practically to workplace situations. Ability to diplomatically offer objective and creative solutions to client issues. Ability to respect and maintain confidential and sensitive information. Ability to champion and influence change and a willingness to take risk. Ability to build effective relationships with client employees as well as leadership by adapting approach/style. Ability to champion HR initiatives. Good research and analytical skills. High level of personal initiative and responsibility. A flexible and adaptable approach to consulting services. Ability to consult with multiple customer groups. Critical thinking, facilitation, negotiation, conflict resolution and problem-solving skills are desired. Strong communication skills; listening, oral, written, and presentation. Strong interpersonal, influence, communication, and customer service skills. Ability to adapt quickly to changing priorities and ability to manage multiple tasks required. Demonstrates good judgment, maturity, ability to work with minimum supervision. Proficient in Microsoft Office.
Any certificates, licenses, etc. required of the position
SPHR/PHR or SHRM-SCP/CP is a plusRead the full posting.
Entergy Corporation
639 Loyola Ave
New Orleans
Louisiana United States
www.entergy.com
