Our 10-week program is designed to increase future employment potential for prospects while providing a valuable resource to the business. This Summer Internship will appeal to proactive and self-motivated college juniors/seniors with a genuine desire to learn about the energy business and industry. During the internship, candidates will work on real projects and have real responsibilities. NRG aims to help candidates build strengths, gain skills that can be transferred to any workplace, and stand out from the crowd.
Ideal Candidate
This Intern role is a Billing Specialist Intern. The role is within the Program Office Group based in our Pittsburgh office. NRG is looking for self-driven, high-caliber individuals who can grasp complex commercial issues and harness information to deliver solutions. In return, NRG will provide the support, guidance, and opportunities to help our ideal candidate be successful. As the emerging talent and a valuable future asset, NRG seeks to help candidates make significant impact, inspire people, and provide exceptional customer service.
Billing Specialist Intern Responsibilities include:
- Review/resolve daily exceptions identified through reports, internal communications, and customer inquiries
- Responsible for timely resolution of audit exceptions to provide timely, and accurate customer invoices
- Accountable for offline bill models, maintaining monthly indexes and COGs mapping
- Remediate customer issues in an accurate and timely manner
- Successfully execute and/or adhere to Key Controls in accordance with risk compliance documentation
- Proactively identify/ implement enhancements/ efficiencies to improve customer billing
- Participate in projects and other duties as assigned
NRG Interns need to be able to demonstrate the following behaviors:
- Build and maintain effective working relationships; Communicate/collaborate effectively
- Have a positive impact through self-awareness and social skills
- Deliver excellent customer service
- Take initiative and set high standards for self
- Look at the bigger picture and recognize the impact of your actions
- Learn from experience to perform in new or changing situations
- Focus energy on what will make a difference and deliver exceptionally
Minimum Qualifications
- Degree discipline: Finance / Accounting / Business / Mathematics
- Must have completed second year of college with a 3.0 GPA or higher
- Must be eligible to work in the United States without sponsorship
- NRG and its subsidiaries are an Equal Opportunity Employer - EOE AA M/F/Vet/Disability
Working Conditions
- Open office environment
- Primary Location of Employment: Pittsburgh, PA, or Princeton, NJ
- Based on placement, location, the schedule of your work week will be a hybrid work schedule: a combination of remote work and in-office per team needs
NRG Energy, Inc.
1201 Fannin Street
Houston
Texas United States
www.nrg.com/home.html
