Job Description
Builds and maintains effective long-term relationships with a defined customer base to ensure a high level of customer satisfaction with our products, programs and services. Manages the strategy, road map, feature definition and operation for assigned product.
Key Job Information
Associate Product Specialist
Entry:
- Performs first-tier professional-level assignments that require theoretical knowledge and application of principles and concepts
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Typically requires a related college or university degree or the equivalent work experience.
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Solves recurring problems by applying advanced knowledge
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Operates independently but also receives ongoing guidance and direction from others
Staff Product Specialist
Intermediate:
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Requires expanded professional-level knowledge and experience in own area; incumbents continue to acquire higher-level knowledge and skills
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Expands on high-level knowledge of the company, processes and customers
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Solves a range of more complex problems
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Analyses possible solutions using advanced knowledge and applying protocols
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Operates independently and receives only a moderate level of guidance and direction
Portland General Electric Company
121 SW Salmon St
Portland
Oregon United States
www.portlandgeneral.com
