Position Summary:
Support groups provide administrative and project support by working in collaboration with various workgroups to provide quality and timely services in a manner that improves service levels for our external/internal client base. Support Services Supervisors oversee the day-to-day operations and management of support staff. General activities overseen may include: meeting logistics, mail services, data entry, processing orders, department performance/status reporting, document management, ordering equipment or supplies, time reporting, coordination of department training, processing expense reports, or contract administration.
May require travel approximately 50% of the time with occasional overnight stays.
This job is also eligible to participate in PG&E's discretionary incentive compensation programs
PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.
A reasonable salary range is:
Bay Area Minimum: $98,000.00
Bay Area Maximum: $146,000.00
Job Responsibilities:
May do some or all of the following:
Creates, promotes and manages a safety-first work environment and culture.
Supervises the day-to-day operations of the workgroup in alignment with organizational goals and objectives
Organizes multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, and on time. Effectively leads team efforts to meet deadlines and implement solutions.
Assures proper office staffing, coordinates training of new/relief staff, tracks apprentice programs and classification specific training.
Works collaboratively with team members to identify, assess, and provide feedback to the organization to improve work processes, identify gaps, and ensure procedures are in compliance with company policies and standards. Assists in coordinating and implementing new tools, office procedures and/or work practices to improve productivity and efficiency.
Develops strong working relationships with internal/external customers and business partners where operations, service, support or other inter-dependencies exists.
Prepares and distributes monthly and quarterly Department reports. Ensures proper preparation, distribution and security of confidential reports and documents.
Monitors department budgets, expenses and variances for assigned location. Monitors and communicates overall performance through various metrics and indicators.
May manage office equipment inventory.
Collaborates with department peers to ensure work priorities are appropriately assigned and support functions being provided meet expectations and business needs
Supervises a team of primarily nonexempt administrative/clerical employees.
Supervises staff to drive performance and accomplish results through effective recruitment and selection, training and development, performance management/coaching and rewards and recognition.
Qualifications:
Minimum:
High School Diploma or GED
5 years administrative or other relevant experience
Read the full posting.Pacific Gas and Electric Company
77 Beale St
San Francisco
California United States
www.pge.com
