Description
Just Energy is proud to be named Best Electricity Company in Houston! The 2021 Best of the Best competition, presented by the Houston Chronicle, recognizes some of the city's best businesses as determined by community choice.
Responsibilities:
- Respond to customer queries by phone, email or chat
- Must be able to speak and read English and Spanish proficiently
- Providing accurate and complete information by using the right methods and tools
- Maintaining a professional manner at all times, meeting company and regulatory standards
- Meeting personal/customer service team sales targets and call handling quotas
- Handling customer issues and providing appropriate solutions and alternatives
- Promoting our products as company ambassadors
- Effectively managing multiple tasks or projects and are keen to help teammates do the same
- Staying educated on corporate process and initiatives as well as market changes
- Go the extra mile to help their team and the company succeed
- Seize opportunities and focus on solutions not problems
- Thrive on working with diverse teams and are committed to collective success
- Passion to succeed with a positive competitive spirit
Requirements:
- Must have a home-office environment that is quiet and distraction-free
- Must have reliable internet connection (minimum download speed of 25mpbs)
- Must have a minimum of 1 to 2 years contact center experience
- Must be bilingual - fluency in both English & Spanish
- Must reside in Texas
- Strong listening and problem-solving skills
- Impeccable attendance record
- Superior verbal and written communication skills
- Retail energy industry a plus
Contact
Just Energy
5251 Westheimer Rd
Houston
Texas United States
www.justenergy.com
From the same organization
9 Jul, 2025
