This role focuses on the coordination and design of installations, extensions and/or system improvements in Residential Services.
Tasks and Responsibilities
- Residential Services - Designs the installation of overhead line extensions, underground electric line extensions and gas main extensions for new and existing residential customers. Also, design the service installation, remodels, and rerouting of electric and gas facilities. Date manage, document interactions, and project manage business cases to meet customer needs and expectations. Deliver stellar customer service and aligning the customers request with CPS Energy's policies and procedures.
- Perform all coordination with external agencies such as the City of San Antonio, TxDOT, etc.,
- Conduct field surveying for the design and installation for each job, including staking pole locations and locating buried utilities
- Develop job sketches and perform As-builts
- Performs other project and process improvement initiatives as assigned.
Minimum Skills
Minimum Knowledge and Abilities
Ability to meet goals and objectives with minimal direct supervision
Initiative to work independently or as a member of a team, coordinating with others to achieve desired results
Ability to work in a variety of locations such as the field, construction centers and the main office
Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling
Ability to set priorities, organize work and make occasional exceptions.
Ability to develop and maintain working relationships with customers and support teams.
Well-developed written and verbal communication skills for interaction with all levels of personnel
Effective interpersonal and customer service skills
Preferred Qualifications
- Associate degree in Science with a concentration in Electrical, Electronics, Mechanical or related field from an accredited university
Depending on business area, preferred knowledge needed in items such as:
- Overhead electric distribution design and construction standards
- Designer/GIS, WMIS, and SAP
- Three-phase underground electric distribution design and construction standards
- Downtown Network design and construction standards
- Gas design and construction standards
- Electric Service Standards
- Electric and Gas Line Extension Policies
- Relative experience in supporting utility construction & maintenance.
Competencies
- Entrepreneurial Thinking
- Building and Supporting Teams
- Driving Continuous Improvement
- Communicates Effectively
- Serving Customers
- Working Safely
Minimum Education
- High School Diploma or GED Equivalent
CPS Energy
145 Navarro
San Antonio
Texas United States
www.cpsenergy.com
