Description
Core Responsibilities
- Required to work as a Customer Service Representative.
- Ability to work remotely.
- The Provisional Customer Service Representative is a temporary position, and will continue until such time as the Company determines that it no longer needs these services.
- If a vacancy becomes available and you meet the minimum qualifications of the position, you may be contacted. Business needs may cause Con Edison to cancel or delay filling position at any time during the selection process.
- Con Edison's Interest Posting for Future Provisional Customer Service Representative positions require Pre-employment Testing for employment.
Required Education/Experience
- High School Diploma/GED
Required Work Experience
- Must be able to respond to direction and work as a member of a team, using a PC- based information system in order to retrieve information to analyze customer accounts. Required
- Must have the ability to interact with customers over the phone, as well as other avenues of contact, in a responsive, productive, and professional manner. Required
- Will need to provide outstanding service in every customer encounter and be an effective communicator. Required
- The individual we seek must be proficient in English. Req
Physical Demands
- Must push, pull, lift up to 25 pounds
- Must sit or stand to answer a phone for entire shift
- Must sit or stand to use a keyboard, mouse, and computer for entire shift
- Must have excellent manual dexterity and be able to use hands for entire shift
- Must stoop, bend, reach and kneel throughout the workday
- Must be able to read small print and symbols.
- Must work rotating shifts, including nights, midnights, weekends, and holidays
Other Physical Demands
- Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
Contact
Con Edison
P.O. Box 138
New York
New York États-Unis
www.coned.com
From the same category : customer service
25 Jul, 2025
