May 4, 2024
Electric Energy Jobs

Community Relations Advisor

Organization:
Hydro One Inc.
Region:
Canada, Ontario, To Be Determined
End of contest:
October 11, 2021
  This job posting has expired
Type:
Full time
Category:
Customer service
Description
Job ID 42964

Under the direction of the Manager, Community Relations assist with the implementation of consultation plans, strategies, programs and initiatives in support of Hydro One projects across the Province. The territory of the individual hired into this role will be southwestern Ontario, and the hire can anticipate regular travel within the region. The work location for this position is flexible.

This role will require:

  • Identify key stakeholders affected by Hydro One's projects or who may have an interest in the project e.g. elected officials (e.g., mayors, councillors, MPPs), municipal/regional/county staff, public interest and ratepayers groups, media, members of the general public and other key stakeholders.
  • Research interests, demographics and unique features of the community (e.g., recent economic and growth trends and new facilities development).
  • Prepare a range of written documents and communication pieces including consultation plans to inform stakeholders about Hydro One.
  • Respond to written enquiries and document consultation process in reports for the purposes of regulatory proceedings including written products such as letters, reports, notes of meeting, evidence for regulatory applications and hearings, news releases, newspaper ads, information panels and web copy.
  • Participate in project team meetings.
  • Represent Public Affairs and the community relations viewpoints in discussions of local project requirements and strategies to address issues.
  • Act as a conduit between the Company and stakeholders, local officials and communities to raise awareness of, and rally support for company transmission and maintenance projects.
  • Develop and maintain effective and strategic relationships with local opinion leaders, municipal and provincial elected officials and municipal staff.
  • Implement and execute community relations programs under the manager's direction.
  • Prepare supporting documents and materials for discussions and meetings with key audiences (e.g., council presentation).
  • Organize consultation activities, e.g., public information centres, community meetings and the community events in support of Hydro One projects.
  • Represent the Company at other municipal, community or special events to further corporate objectives (e.g., trades shows, local fairs, community presentations, municipal conferences, etc.).
  • Manage logistics with respect to venues, arranging staff attendance and the production and transport of supporting materials.
  • Provide a communications link between key stakeholders (e.g., municipal staff, elected officials, special interest groups, property owners) and Hydro One's Public Affairs.
  • Ensure information exchange is conducted in a timely manner and updates are provided on a regular basis.
  • Respond to telephone or email enquiries from the general public and the media when they show interest or concern in matters related to Hydro One projects or other activities or issues affecting Hydro One.
  • Keep up-to-date with the latest developments in the field of community relations/public affairs and specifically public consultation research and techniques.
  • Other duties as required.

Selection Criteria

Education:

  • Requires a knowledge of corporate communications specializing in public affairs and consultation to evaluate and interpret trends and public opinion patterns.
  • Requires a good knowledge of English and communication skills to effectively communicate both orally and in writing with all levels of management, municipals officials, community leaders and the general public. This knowledge is considered to be normally acquired through the completion of 4 years of University training (Grade XII plus 4 years).

Experience:

  • Requires experience in such fields as corporate communications, public affairs and media relations to be familiar with the preparation of public information centres, stakeholder meetings, the preparation of material for publication, documentation testimony at public hearings for public relations and public consultation programs.
  • Requires experience to be familiar with the organization, the responsibilities, contacts in the areas to be serviced, the developing and organizing of community relations programs.
  • Requires experience with communications plans, tactics and products. A period of over 6 years and up to and including 8 years is considered necessary to gain this experience.

Read the full posting.

Contact

Hydro One Inc.

483 Bay St

Toronto

Ontario Canada

www.HydroOne.com


 From the same category : customer service