May 15, 2025
Electric Energy Jobs

Field Service Representative

Organization:
Oncor Electric Delivery
Region:
United States, Texas, Benbrook
End of contest:
November 12, 2021
  This job posting has expired
Type:
Full time
Category:
Field technician
Description
Requisition Number: FIELD002215

The Field Service Representative is responsible for working service orders involving the disconnecting, reconnecting, setting, reading and investigating of meters on residential, commercial and industrial premises. These orders must be worked safely and in a prescribed timeframe, resulting in the proper delivery and measurement of electric energy. 

Key
Roles & Responsibilities
Other duties may be assigned.
Directly or through others, the incumbent:

  • Determine type of meters to initiate service.
  • Use proper test equipment to determine proper voltage and to guard against faulty
    or hazardous conditions.
  • Assure service order completion within specified time frame over a diverse geographic
    area, while meeting Company safety rules/regulations and providing quality and
    courteous customer service.
  • Ensure the integrity of the Company's measurement devices and energy delivery through
    evaluation of a premise for diversion of energy, faulty inappropriate wiring
    and/or incorrect recording of readings and the proper documentation of
    diversion. 
  • Performs all essential aspects and functions of the job as well as any other specific
    job requirements.

Education, Experience, & Skills

  • High School diploma or GED.
  • Valid Texas Driver License.
  • Experience in meter reading or related electric measurement field.
  • Experience in working electric field service orders a plus.

Measures of Success

  • Demonstrates knowledge of metering applications to include proper voltages and dangers
    associated with those applications.
  • Ability to recognize sub-standard metering installations and take appropriate action.
  • Interaction with internal and external stake holders to resolve issues in accord with
    Company policies and standards.
  • Demonstrates contribution to work group and Company goals.
  • Demonstrates ability to perform work with minimum supervision while maintaining a continuing
    mentoring relationship.
  • Follows Measurement Services safety procedures to ensure safety of employee and public.

Qualifications

Education

Required

High School or better.

Read the full posting.

Contact

Oncor Electric Delivery

1616 Woodall Rogers Freeway

Dallas

Texas United States

www.oncor.com