The Senior Engineering Technologist position is the fourth level of the non-Engineer degreed technical support role. The Senior Engineering Technologist provide technical expertise to solve more complex problems, and leadership skills to manage work in a specific area of expertise, with minimal supervision. Employees in the Senior Engineering Technologist position are expected to develop advanced skills and to have the ability to work independently with increased latitude for un-reviewed work.
This position will report to the Manager for Distribution Design for the Residential Development Team (RDT) for Florida. This position focuses and engages on some of the largest, most impactful residential development projects in the Duke Energy service area. The primary focus of the role is preparing managing processes and preparing work orders to achieve success for capital improvement residential projects which includes off-site improvements, unit infrastructure, and streetlights. Maintaining relationships with land developers and home builders through timely execution of their project work plans is a must. This position is accountable for all aspects of residential project work and work order preparation to energize the communities we serve and empower the success of our customers. This position collaborates closely with Resource Optimization Planners and Schedulers, Operations Construction, and Operations Contractor Partners. This person needs to be an outstanding communicator, project manager, and customer advocate that applies technical expertise to solve more complex problems and management skills to provide oversight and direction of work in a specific area of expertise, with some supervision. Incumbents are expected to have a deeper technical skills and the ability to work independently. This position is to perform the role of customer communication, planning, engineering, coordination, and administration of Residential Development Project Team underground subdivision work, and other work as assigned. This includes small subdivisions as well as complex mixed use land developments, while learning to manage large scale planned developments for single family, multifamily, and mixed use projects. This engineering role is a customer facing role and provides exceptional customer service through each phase of assigned projects. The selected candidate will be required to meet with internal and external customers to determine project needs, assess job site conditions, and manage the project to develop the most efficient and economical solution to meet the project demands and timeline. Collaboration with other Duke Energy work groups and contractor partners is required to maintain a high level of service consistency.
Responsibilities
Responsibilities and duties include, but are not limited to:
- Strive daily to advance a culture of safety that includes a healthy and injury-free workplace sustained by behaviors that consistently demonstrate our commitment to the welfare of each other, our contractors, and to the communities we serve. Follow all safety rules and practices.
- Supports the Company's goals and represents the company positively and professionally
- Must be customer focused and responsive. Develops positive working relationships with internal and external customers to effectively coordinate work activities. Demonstrates effective oral and written communication skills.
- Contributes to team decision-making in the accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling and monitoring of work activities,
- Deals with changing priorities and differing situations and makes decision that may affect the work of the team.
- Ability to do Distribution Design
- Maintains accurate records and files.
- Communicates and negotiates effectively for mutually positive outcomes.
- Provides subject matter technical expertise and guidance in the identification, analysis and resolution of problems in area of expertise
- Ensures accomplishment of business goals and objectives through effective planning, organizing, estimating, scheduling and monitoring of work activities
- Independently prepares thorough and accurate technical reports, correspondence, documentation, calculations and sketches
- Perform field investigation and designs using standardized design tools and applications for RDT projects
- Produce large volumes of high-quality work that adheres to design and construction expectations and enables the work order to be scheduled, constructed, and completed on time
- Perform job site coordination activities to facilitate needs of customers and construction crews
- Manage multiple projects and customers simultaneously in order to assure timely, successful completion of projects resulting in high levels of customer satisfaction and company/departmental/individual goal achievement
- Directs work performed by others to ensure it is on time and meets design and construction requirements
- Adapt quickly to changes in projects scope and timeline
- Conducts engineering and related studies
- Endeavor to continually improve job-related, technical and professional knowledge, skills and performance
- Be available for and perform major and minor storm restoration duties including extended working hours, field work and/or specific storm assignments
- Advance four key priorities - Event Free Operation, Engaged and Empowered Workforce, Customer Satisfaction, and Growth
Basic/Required Qualifications:
- 6+ years of relevant industry experience with a Bachelor of Science in Engineering Technology (or equivalent), or 8+ years of experience and Associate Degree in Engineering Technology (or equivalent), or 12+ years equivalent experience with a high school diploma/GED.
- Valid Driver's License
Desired/Preferred Qualifications:
- Good written and oral communication skills.
- Experience in the utility industry.
- Proficient in applying principles of project management.
- Electric utility distribution design experience.
- Maximo software experience.
- BOUD software experience.
- Effective time management skills.
- Ability to work effectively in a team environment.
Duke Energy
526 S Church St
Charlotte
North Carolina United States
www.duke-energy.com
