Description
Provides leadership to ensure the safe, timely and efficient completion of work efforts relating to the construction, operation, maintenance, and emergency restoration of the electric distribution and transmission systems. Ensures effective coordination among and between individuals and departments in the district/division. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience.
At the Senior Supervisor level, in addition to the above, responsibilities include:
- Serving as the local technical lead or coach for other supervisors
- Developing and coaching other supervisors in various aspects of their role
- Authorizing re-allocation of resources in situations where conflicting priorities exist
- Driving innovation and change in business processes
- Leading area work center activities during manager absence
- Representing their manager at department, customer, and community meetings
Essential Functions - Field Supervisor:
- Accountable for the safe execution of field activities. Sets safety expectations with employees. Resolves safety issues/concerns in an appropriate and timely manner. Communicates safety lessons learned and promotes continuous learning of safe work methods, practices, and procedures.
- Makes decisions and prioritizes work to ensure the safe and appropriate use of assigned resources.
- Sets clear expectations and provides ongoing feedback to employees regarding their performance. Effectively addresses performance issues. Conducts comprehensive performance reviews (per applicable bargaining unit contract).
- Responsible for the proper application of local union contracts and agreements. Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
- Participates in pre-construction reviews and other activities to ensure the timely and efficient execution of field operations. Coordinates work with other utilities, other Eversource departments, and outside contractors as necessary.
- Ensures work complete within budgetary guidelines.
- Prepares, reviews, and approves time, expense, materials and other company records in an accurate and timely manner and in accordance with established guidelines.
- Demonstrates and role models a customer-first attitude. Seeks to quickly resolve customer issues by collaborating with employees and other departments.
- Fulfills storm duty assignments and participates in on-call rotation as required.
Essential Functions - Inside Supervisor:
- Responsible for continuously monitoring the work planning process from initiation to close out for department work performed.
- Serve as primary construction liaison with the Customer Care, Engineering, Warehousing/Transportation, and Stations Operations organizations in addition to external stakeholders such as municipalities and other utilities.
- Ensures that all job packages are construction ready and that the material availability is adequate to meet the construction schedule.
- Coordinates external agencies (ie - Telco) and internal support to ensure that critical path is maintained on all large projects.
- Supports the scheduler in producing an accurate schedule encompassing all work to be performed in the areas within the planning window.
- Works closely with the Outside Supervisors to address emergent issues and customer priority jobs.
- Prepares weekly/monthly status reports highlighting the key performance metrics for the district.
- Fulfills storm duty assignments and participates in on-call rotation as required.
Technical Knowledge/Skills:
- Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages.
- Possesses strong analytical and problem solving skills.
- Must maintain switching and tagging qualifications
- Must have a strong knowledge of computers and related technology and have the ability to learn and utilize available information technologies.
Education:
A Bachelor's Degree or equivalent related experience required
Experience:
Five years of related experience is required. Previous experience in electric distribution is preferred. Previous experience in a supervisory role is also preferred.
Licenses & Certification:
Valid Motor Vehicle License required. D.O.T. Driver's License preferred
Contact
Eversource Energy
107 Selden St
Berlin
Connecticut United States
www.eversource.com
From the same category : field operations
3 Sep, 2025
