Join a diverse and dynamic team that makes and delivers the most valuable services in the world: electricity and natural gas. At Consumers Energy, our customers are at the heart of everything we do. Our employees work around the clock to provide service to our customers in honor of our history and to fulfill our promise to Michigan - Count on Us! Consumers Energy, the principal subsidiary of CMS Energy and headquartered in Jackson, Michigan, provides natural gas and electricity to nearly 6.8 million of Michigan's 10 million residents in all 68 Lower Peninsula counties.
Department Summary
The Electric Dispatch and Scheduling Department is responsible for Consumers Energy's 24/7 Low Voltage Distribution (LVD) electric dispatch operations. The department consists of approximately 40 employees and operates out of 3 Work Management Centers located in Saginaw, Jackson and Grand Rapids. Grand Rapids is responsible for 24/7 operations, while Saginaw and Jackson operate on a 16/5 schedule Monday through Friday. The department is responsible for emergency response during storm and normal day-to-day operations. In addition, the department is responsible for running Electric Meter Operations during afterhours, weekends and holidays. The primary goals of the department include outage response and response to emergency situations involving the public and employee safety. LVD Electric Dispatch Operations is an integral part in serving customers in a safe fashion, while providing quick response to their needs.
Job Description/Responsibilities
We are currently looking for an Electric Distribution Dispatcher Trainee located in Jackson, Michigan.
Responsibilities include:
- Rotating shifts to maintain a 16-hour/5 day a week operation, as well as overtime assignments are required.
- Storm restoration response within 60 minutes will require a 24-hour operation and shifts will be adjusted to accommodate that requirement.
- During storm restoration, a dispatcher will generally work 16 hours straight, with 8 hours of rest while they work diligently alongside others to restore power to our customers in a safe and timely manner.
- The primary role of a Dispatcher Trainee is to satisfy Dispatcher training and qualification requirements.
- During the first 6-12 months in the position, you will be thoroughly trained in all aspects of the Electric Distribution Dispatcher Trainee role.
- During this time period, you may be asked to travel for required training.
- This position requires you to obtain your Switching and Tagging certification during your 6-12 months of training.
Electric Dispatcher responsibilities also include, but are not limited to:
- Complete short-cycle scheduling to make and meet customer commitments.
- Coordinate activities with outside agencies such as 911, MISS DIG, other utilities, etc.
- Prepare, analyze/approve, and issue switching orders.
- Assist in training of co-workers as well as support employees from other work groups.
Consumers Energy
1 Energy Plz
Jackson
Michigan United States
www.consumersenergy.com
