Responsible for system administration, hardware support, software support, maintenance, security, programming, troubleshooting, and enhancements. Also, responsible for documenting and developing procedures. Provides analytical support and reports for various projects, programs and portfolios to project managers, program/project team leaders and other internal and external stakeholders as assigned
GRADE: 10/12/13/15
DEADLINE TO APPLY: Posted until filled
Each candidate will be matched to a particular grade level for a level 1-4 Analyst based on the management team qualitative assessment of the candidate's skills, abilities and previous experience to align with CPS Energy internal peers and organizational needs.
Tasks and Responsibilities
System Administration
Manage servers running Windows Server 2012
Maintain reporting system for development and production
Monitor and manage Database tables on hosted servers and systems
Manage web applications within Power Generation shared schema
Software Support
Manage application used for generating reports and web content
Support annual testing as requested during system updates/upgrades
Maintenance
Monitor reports/webpages/dashboards and databases on Dev and Prod systems
Monitor system interfaces and resolve issues as necessary
Monitor synchronization between Dev and prod system and resolve issues as required
Security
Maintain security on shared folders as required
Programming
Generate web pages, reports, emails, dashboards and update databases
Develop reports from multiple data sources as needed for Power Generation business requirements
Generate and host web forms for PG Business use
Troubleshooting
Troubleshoot network and database connections to multiple data sources on hosted servers
Troubleshoot processing errors and perform enhancements with vendor support
Troubleshoot report development and processing issues and assist Power Gen employees with application support
Troubleshoot Work Order/ Work Management processing to SQL and resolve issues as applicable
Analytical Support
Support PG Management and business teams with reports and content as needed, including support outside Power Generation when requested
Assist with defining requirements and capabilities in business process enhancements based on ability to provide information available as needed
Analyze generated reports and provide feedback to support results as required
Minimum Skills
- Personal Computer Usage
- Minimum Knowledge and Abilities
- Extensive experience as a programmer/analyst in a field supporting and providing technical and analytical solutions.
- Extensive experience in program/project management for Operational Units.
- Exceptionally strong analytical and problem solving abilities
- Demonstrated ability to multi-task various critical work assignments proactively and independently in a fast paced environment and in a professional manner.
- Ability to identify alternative solutions for development of decision-making proposals, which support organizational goals/objectives and budget constraints
- Initiative to work independently or as a member of a team, coordinating with others to achieve desired results
- Demonstrated well-developed written and verbal communications skills for interaction within the section, across departmental lines to all levels of personnel, and vertically with management.
- Ability to handle complex assignments, be a self-starter, be able to meet goals and deadlines on own initiative with minimum supervision
- Demonstrated positive interpersonal behaviors toward CPS Energy, associates, and customers consistent with company core values.
- Position content is substantially complex with diverse issues and problems
- Possesses and applies comprehensive knowledge of a particular field of specialization to complete complex assignments.
- Ability to make independent decisions and often makes recommendations which affect the section, department and/or division
- High level of accuracy of work and attention to detail, to include the ability to perform precise mathematical calculations
- Highest level subject matter / technical expert and may include limited supervisory responsibilities
- Works with minimum supervision, conferring with superior on unusual matters. Incumbents have considerable freedom to decide on work priorities and procedures to be followed.
- Ability to work at any location at any time with extensive time in the field working with business areas
- Extensive experience in Information Systems, Reporting Solutions, Database Management and Web Development
- Ability to translate business needs to technical specifications
Preferred Qualifications
- Experience with Data Visualization software and techniques
- Experience with server based report scheduling solutions
- Experience with data mining, trend analysis, & data analytics
- Experience with Enterprise Maintenance Management Solution
- Experience with Microsoft SQL Server and database management
- Experience with data management and web form development
- Experience with the electric or gas utility
- Experience with Microsoft Excel
Competencies
- Demonstrating Initiative
- Working with Ambiguity
- Driving for Results
- Evaluating and Implementing Ideas
- Driving Continuous Improvement
- Communicating Effectively
Minimum Education
Bachelor's Degree in Information Technology, Computer Science, Environmental Science or related field from an accredited university OR Related area; proven working experience may be used in lieu of degree
CPS Energy
145 Navarro
San Antonio
Texas United States
www.cpsenergy.com
