Are you interested in building an SAP COE? We are looking for a highly experienced SAP leader to design our CRMB Center of Excellence. The Director SAP CRMB will lead a team of 30 to build a strategy that aligns technical and business resources to realize significant benefits from SAP CRMB and associated technologies. The successful candidate will be working to ensure an enterprise-wide business approach, to determine appropriate resource levels and models, to continuously improve support processes and to manage risk and total cost of ownership of the SAP solutions. Leads efforts to ensure effective IT governance process for SAP that delivers consistent and scalable business value from corporate SAP ecosystem. Establishes and maintains a strategic relationship with key executive and non-executive stakeholders for IT & SAP strategy planning in support of enterprise and business unit goals.
PRIMARY DUTIES AND RESPONSIBILITIES
- Develop and maintain a strong partnership with leadership and functional areas to adapt the IT strategy to have a strong operational focus aligned with business needs, priorities, structure and processes to maintain and improve service quality and cost effectiveness.
- Work cross-functionally with other business units to advance strategic initiatives and interacts in a highly collaborative manner with internal constituents and external partners and effectively represents the business with the vendors.
- Establish and maintain and enforce all operational processes, standards, procedures and best practices, such as incident and problem management, change control process, minor enhancement process, major incident processes based on ITIL in a 24 x 7 environment while ensuring system and processes are compliance with relevant regulations.
- Provides high-valued strategic consulting level support and guidance to determine the IT initiatives and/or solutions required to meet the highest business needs. Work closely with business partners and IT in formulating financial and resource estimates for efforts.
- Work with the IT functional/department executives and business leaders to create an actionable 12-36-month roadmap that establishes the foundation of work that the Solutions teams will deliver.
- Evolve the SAP solution, build and maintains a best-in-class SAP systems environment and applications suite (HANA, BW/BI and other technologies) that are scalable and supportive of organic growth. Develop cutting edge SAP/Cloud solutions to support company strategies and drive end-user satisfaction. Responsible for the design, implementation and execution of IT related long-term strategies and accountable for execution of short-term tactical initiatives in support of the overall vision.
- Develop standards for all SAP solutions including CRMB along the entire SAP lifecycle of enterprise solutions which balances cost effectiveness, business process standardization, technical standardization across the SAP environments and functional and technical health of both solutions.
Emera Inc.
1894 Barrington St
Halifax
Nova Scotia CANADA
www.emera.com