Description
Duties:
* Represents Hydro through attendance at local community events, events held at retail locations such as stores and malls, and regional trade and other shows. Provides information and educates customers on BC Hydro's current initiatives, services and programs, including Power Smart programs, products, customer billing, payment choices, and methods of accessing other BC Hydro personnel and technical resources, through activities such as: distributing brochures; engaging attendees in discussions regarding current initiatives, services and programs; answering queries or referring customers to other BC Hydro personnel; and by making information announcements using public address systems.
* Maintains working relationships with a variety of community stakeholders through participation in community events, fostering partnership opportunities for reaching and educating customers and encouraging participation in future BC Hydro events and initiatives. Maintains working relationships with key media/communications contacts within local communities by providing them with information, and by acting as media/communications spokesperson for BC Hydro in media interviews, including television and radio. * Conducts research on the most effective venues and messages for BC Hydro's initiatives and makes recommendations accordingly. Plans a presence for each approved venue, taking into consideration the audience, messages and available resources. Creates for approval communications materials such as event and campaign posters aimed to support event logistics, streamline information and communicate more effectively with customers.
* Assembles, moves and sets up/disassembles display and other event materials; is the staffing point of contact for BC Hydro presence throughout the community at media events, business association and local government meetings, opening ceremonies, and family-oriented festivals.
* Accesses and locates basic rate, billing, energy efficiency and other information using Marketing & Customer Services GENIUS, the internet and intranet and other computer systems; prepares basic and/or pre-formatted summaries, logs, charts and other Power Smart related status and other documentation. Prepares and maintains a variety of files including statistical summaries, reports, reference documents, budgets and other information related to the term's initiatives.
* Provides assistance to the rest of Customer Care, Power Smart, Communications and Community Relations staff in their marketing efforts, programs and initiatives as required.
* Performs as required all the duties of the Community Outreach Representative 1 job.
* Performs minor duties related to the above duties that do not affect the rating of the job.
* Represents Hydro through attendance at local community events, events held at retail locations such as stores and malls, and regional trade and other shows. Provides information and educates customers on BC Hydro's current initiatives, services and programs, including Power Smart programs, products, customer billing, payment choices, and methods of accessing other BC Hydro personnel and technical resources, through activities such as: distributing brochures; engaging attendees in discussions regarding current initiatives, services and programs; answering queries or referring customers to other BC Hydro personnel; and by making information announcements using public address systems.
* Maintains working relationships with a variety of community stakeholders through participation in community events, fostering partnership opportunities for reaching and educating customers and encouraging participation in future BC Hydro events and initiatives. Maintains working relationships with key media/communications contacts within local communities by providing them with information, and by acting as media/communications spokesperson for BC Hydro in media interviews, including television and radio. * Conducts research on the most effective venues and messages for BC Hydro's initiatives and makes recommendations accordingly. Plans a presence for each approved venue, taking into consideration the audience, messages and available resources. Creates for approval communications materials such as event and campaign posters aimed to support event logistics, streamline information and communicate more effectively with customers.
* Assembles, moves and sets up/disassembles display and other event materials; is the staffing point of contact for BC Hydro presence throughout the community at media events, business association and local government meetings, opening ceremonies, and family-oriented festivals.
* Accesses and locates basic rate, billing, energy efficiency and other information using Marketing & Customer Services GENIUS, the internet and intranet and other computer systems; prepares basic and/or pre-formatted summaries, logs, charts and other Power Smart related status and other documentation. Prepares and maintains a variety of files including statistical summaries, reports, reference documents, budgets and other information related to the term's initiatives.
* Provides assistance to the rest of Customer Care, Power Smart, Communications and Community Relations staff in their marketing efforts, programs and initiatives as required.
* Performs as required all the duties of the Community Outreach Representative 1 job.
* Performs minor duties related to the above duties that do not affect the rating of the job.
Contact
BC Hydro
6911 Southpoint Drive
Burnaby
Colombie-Britannique Canada
www.bchydro.com
From the same category : communications/pr
23 Jun, 2026
