Supports a diverse Construction and Maintenance team to achieve company objectives and is responsible for the execution of construction, maintenance and restoration activities. Improve overall job costs, quality and timeliness through work planning, effective job execution, monitoring crew productivity, prerequisite management, reviewing work plans and job design, material and equipment management, coordination of site and equipment delivery with other departments, and crew safety and quality audits. Possesses leadership skills that are effective with Craft employees to support construction, maintenance and restoration activities. Responsible for supporting the execution of the work to meet customer needs. Support management of customer commitment dates and requests to increase customer satisfaction. Ensure the adherence to safe work practices, standards, work methods and procedures.
Responsibilities
Responsibilities for this position include but are not limited to the following
Manages and pre-checks assigned requests to maximize crew productivity:
- Performs site readiness checks before job is assigned to company crews to ensure the site is ready for the crew to work when they arrive.
- Performs job documentation review and adjusts requirements as needed. Follows up with appropriate organization to support process improvement (locates, electrical permits, ROW agreements, etc).
- Reviews scheduled resources and adjusts crew compliments and assigned task duration as necessary.
- Works within the work management system to manage and adjust dependencies/requirements (e.g., locates, electrical permits, ROW agreements, customer waivers) to ensure the crew has no roadblocks to starting the job when they arrive on site.
Schedule optimization and execution (Adjusts, assigns and executes work requests/work orders):
- Receives work requests for a two week window and schedules this to the crew that will execute the project through the Distribution work management system.
- With resource management, assess ability of local crews to accomplish the 2-week work plan and assist with resource adjustments as needed.
- Adjusts schedule daily in reaction to emergent work (storms, escalated customer issues, customer claims, outages) and daily crew unavailability. Validates material requirements for the projects are accurate, make necessary adjustments in material allocation system and confirm that materials delivered match the requirements.
- Coordinate activities with other departments to meet customer required dates (e.g. complex metering, UG installation, etc.).
- Reviews jobs to identify switching required and requests that a switching procedure be developed to accomplish work safely.
- Meet with crews daily to issue assignments and communicate prioritization of work requests. Arranges any special equipment and material needs.
- Adjusts crew complements, equipment and performers, to conform to what is best needed to complete the work request in the most safe and efficient manner.
- Adjust estimated man-hours as appropriate to complete work requests.
- Ensures crews have appropriate job specific information for each work request or order. Secures the pertinent job information (work requests, work orders, drawings, material list).
- Monitor status of on-going projects in order to estimate hours remaining as an input into resource management.
Duke Energy
526 S Church St
Charlotte
North Carolina United States
www.duke-energy.com
