Operations Assistant
This job is designed to manage the dispatching of trouble, service and accounting work to Local Operations Lineman, line crew personnel and Field Service Reps working within Eastern Division. Additionally, the Operations Assistant assists the Distribution System Operator in their role. This position is located in the Division Control Center in Anniston, Alabama.
This position is responsible for performing activities within clearly defined company policies and guidelines. The Operations Assistant utilizes several specialized computer applications in performance of their duties. This position requires shift work including weekends, evenings, and holidays. The successful candidate must be available to work outside of assigned shift to assist with service restoration efforts.
Knowledge, Skills and Abilities
- Minimum of 5 years computer experience required
- Minimum of 1 year CSS experience preferred
- Experience with Safety and Health Manual, IDMS, ARCOS, IBEW contract and ESOP/SDOP preferred.
- Strong organizational skills combined with the ability to multi-task and perform under pressure for extended periods of time without negatively affecting quality or quantity of work produced.
- Conduct an attitude that exemplifies the "Southern Style, "particularly as it relates to teamwork and diversification.
Job Experience
- Customer Service
- Customer Accounting
- Power Delivery
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Alabama Power Company
600 N 18th St
Birmingham
Alabama United States
www.alabamapower.com
