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Manager, Customer Relationship Billing & Support (MGMT 2018-8362)

Organization:
SaskPower
Region:
Canada, Saskatchewan, Regina
End of contest:
July 31, 2018
  This job posting has expired
Type:
Full time
Category:
Customer service
Description
At SaskPower, we generate more than just electricity for Saskatchewan people. We offer some of the best jobs in the province.

Our challenging careers will help you grow while being surrounded by a fully-committed team, committed to safety, openness, collaboration and accountability. If you're someone who thrives in a team environment and doesn't shy away from a good challenge, join us!

Apply no later than 07/31/2018 to be considered for this opportunity.

JOB SUMMARY:

SaskPower's leverages SAP IS-U modules for customer billing (residential and commercial)
The Manager is accountable to provide leadership and direction to results driven team(s) or function(s). As a member of SaskPower's management team, this position is responsible to maximize the development, performance and engagement of staff, including directing work and providing regular performance feedback to ensure alignment with both departmental and corporate goals and objectives.

KEY ACCOUNTABILITIES:

  • Participate in the development, implementation and management of departmental and corporate policies and programs, including the implementation and administration of financial and administrative controls
  • Assist assigned staff with career planning, ensuring effective and appropriate succession planning
  • Conduct and participate in planning sessions with senior management and assigned staff in order to align work objectives with departmental and corporate strategies
  • Promote a proud and productive environment for all employees by fostering engagement and establishing and modelling corporate core values
  • Proactively anticipate, resolve and prevent issues utilizing innovative and practical solutions
  • Assist in the development and delivery of presentations to SaskPower's Executive, Board of Directors and/or other Government committees regarding policies, programs and/or budgets
  • Manage resources effectively by identifying efficiencies and best practices for the area of responsibility; focusing on industry best practices and continuous improvement
  • Other related duties as assigned

KNOWLEDGE/SKILLS/ABILITIES:

  • Degree in Computer Science, Engineering, Business Administration, or related equivalent AND/OR;
  • Related professional designation(s) and/or certification(s) AND/OR;
  • Seven (7) years of related application development and support experience utilizing Enterprise Resource Planning solutions
  • A strong knowledge of Enterprise Billing solution is preferred
  • Build strong relationship with internal and external stakeholders
  • Strong team leader and member with the ability to select and develop staff and influence the performance of others
  • Ability to impact and influence employee engagement and development, while focusing on teamwork and holding people accountable
  • Results oriented thinker, with the ability to influence and manage complex and confidential issues with sensitivity and professionalism
  • Ability to foster a culture focused on safety, innovation and teamwork
  • Demonstrated skill in SaskPower's competencies
  • Must have a continuing record of professional development  

    A suitable combination of relevant education and experience may also be considered

Candidates under consideration may be required to participate in an assessment process consisting of any/all of the following: interview, abilities test, case study and/or presentation.

SaskPower offers a competitive salary and benefits package. Diversity and inclusion are also a priority for us. We're committed to providing employment opportunities for women, Aboriginal people, visible minorities and people with disabilities.  Visit our website for details.

To learn more about SaskPower, check us out on YouTube: https://www.youtube.com/Poweringthefuture

Keep posted on the latest job openings on Twitter: www.twitter.com/saskpower

Please apply by 07/31/2018.

Click here to view the full job posting.

Contact

SaskPower

2025 Victoria Ave

Regina

Saskatchewan Canada

www.saskpower.com