Tucson Electric Power provides safe, reliable electric service to approximately 414,000 customers in Southern Arizona. Although our company has been in business for more than 120 years, we continue to look for innovative ways of providing value, comfort, convenience and security to our customers every day. We're evaluating cutting-edge energy technologies, reshaping our energy portfolio and expanding our renewable power and energy-efficiency programs. While our line of work can be challenging, it can also be rewarding. Our team of dedicated professionals values engagement, enthusiasm, innovation and collaboration.
In return, TEP offers a competitive compensation and benefits package that includes a 401k plan with a generous company match, a company-sponsored pension plan, tuition reimbursement, life insurance, long-term disability insurance and much more.
We are currently seeking a talented individual for the position of T&D Supervisor, Substations. The successful candidate will be responsible for planning, organizing, and directing the overall operation of the T & D area in accordance with policies and procedures, current federal, state and local standards, guidelines and regulations governing the Utility industry. Providing quality and efficient customer service to customers through the daily supervision of a team of employees to include hiring, motivating, recognizing and rewarding, coaching, counseling, training and problem solving.
Position-Related Responsibilities
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Supervises, coordinates, provides leadership to, and facilitates the activities of assigned work group, including safety, prioritizing, workflow allocation, quality control, staff scheduling, performance reviews and employee relations.
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Addresses disciplinary and/or performance issues, in conjunction with LR/HR, according to company policy, and communicates effectively with employees regarding corrective action.
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Provides feedback to employees during progress reviews; provides direction to employees and resolves technical questions; monitors workflow allocation to minimize overtime, backlog and customer complaints.
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Reviews area operations to identify process and procedure improvements. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.
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Provides input and administers work group budget to ensure cost-effective use of resources. Estimates costs and analyzes actual cost variance from budget and explains differences.
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Coordinates and interfaces with other TEP groups to ensure activities are scheduled effectively.
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Identifies viable alternative solutions to resolve customer requests and plans activities to eliminate delays.
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This position may provide services to affiliates of the Company subject to the UNS Energy Code of Conduct and the related Policies and Procedures.
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Unisource Energy Services Inc.
1 S Church Ave
Tucson
Arizona United States
www.uesaz.com