March 29, 2024
Electric Energy Jobs

Desktop & Network Support Analyst

Organization:
S & C Electric Company (Headquarters)
Region:
United States, Illinois, Chicago
End of contest:
February 5, 2018
  This job posting has expired
Type:
Full time
Category:
Analyst
Description

The Human Energy of S&C

Integrity, enthusiasm, sustained energy.  These are the traits that S&C has always looked for and found when seeking people to join our 100% employee-owned team.  S&C supports these qualities with a strong package of pay and benefits, excellent education and training programs, a challenging work environment, and broad opportunities for advancement.

Location: Chicago
Address of Location: 6601 N Ridge BlvdILChicago  60626
Education Requirements: Bachelor's Desired 
Relevant Work Experience Requirements: 4 to 5 Years
 

JOB SUMMARY

Working in Information Technology's Client Services group requires the ability to work in a high-performance, global support team. Client Services supports S&C's PC install-base of 2,700+ systems around the world. The technical knowledge desired includes PC hardware, PC operating systems, application software support, packaging, and distribution with a strong understanding of networking and telecommunications.

The responsibilities of this position include, but are not limited to, the following:

  • Support, maintain and evolve the global Configuration Manager (SCCM) environment at S&C
  • Develop automated processes and applications to improve team functions and client requests
  • Prepare/maintain procedural, educational or related documentation/communications
  • Drive team efforts to improve customer service for our clients through new technologies
  • Facilitate relationships with external organizations regarding technical issues and software functionality
  • Install or assist in the installation and maintenance of technical equipment and/or software
  • Respond to and prioritize requests for technical support or assistance
  • Identify and analyze support issues, determining cause, resolution and potential trends
  • Perform other similar and related duties as assigned

To select this job as one of interest to you, at a minimum, you must have the following:

  • Bachelor's Degree in Computer Science, Information Technology, MIS or equivalent work experience
  • A working knowledge of System Center Virtual Machine Manager and App Controller "
  • Experience in a technical support role involving client technology including but not limited to:
    • - Windows 7 and 10
    • Microsoft Office 2016
    • Dell computer hardware
    • Kyocera printers
  • Knowledge of PowerShell and scripting practices
  • Demonstrated leadership and teamwork skills
  • Excellent interpersonal and customer service skills
  • Demonstrated ability to communicate effectively and professionally

MAJOR PHYSICAL DEMANDS

  • Standing: Some tasks performed in a standing position
  • Lifting: Frequent lifting of items weighing up to 30 lbs
  • Walking: Frequent walking of varied distances
  • Carrying: Frequent carrying of items weighing up to 30 lbs
  • Pushing: Occasional pushing of computer carts
  • Pulling: Occasional pulling of computer carts
  • Bending: Occasional bending to perform a variety of tasks
  • Reaching: Frequent full range of motion from above the shoulders to below the knees
  • Handling: Frequent handling of computer equipment weighing up to 30 lbs
  • Environment:


Number of Openings: 1.00
Employment Status: Exempt
Employment Classification: Full Time
Shift: 1
Core Working Hours: 8:00 a.m. - 5:00 p.m.

COMPANY OVERVIEW:

S&C Electric Company is a global provider of equipment and services for electric power systems. Founded in 1911, the Chicago-based company designs and manufactures switching and protection products for electric power transmission and distribution.

S&C's products help deliver electric power efficiently and reliably. Some are used to switch circuits. Others minimize damage to equipment in the event of a fault or reduce the area of an outage by automatically rerouting power flow; S&C's sophisticated power-quality products can deliver uninterrupted power for an entire facility, for crucial process industries.

In addition, S&C offers a wide range of engineering, laboratory, and testing services for electric utilities and commercial, industrial, and institutional power systems.

S&C provides solutions for customers worldwide. The company has engineering offices and manufacturing facilities in Chicago, Illinois; Franklin, Wisconsin; Alameda, California; Duvall, Washington; Rockville, Maryland; and Orlando, Florida. S&C subsidiaries operate in Toronto, Canada; Curitiba, Brazil; Mexico City and Aguascalientes, Mexico; Wales, United Kingdom; South Yarra, Australia; and Suzhou, China.

Thank you for your interest in S&C Electric Company. S&C has a proud and longstanding tradition of providing equal employment opportunities without regard to race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or marital status. Further, S&C is committed to taking affirmative action to ensure that qualified females, minorities, veterans, and persons with disabilities can pursue equal employment opportunities. For information regarding equal employment opportunity, please see www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Click here to view full job posting

Contact

S & C Electric Company (Headquarters)

6601 North Ridge Boulevard

Chicago

Illinois United States

www.sandc.com


 From the same category : analyst