GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
At GE Digital, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It's about making infrastructure more intelligent and advancing the industries critical to the world we live in. At GE, we believe it's about the future of industry energy, healthcare, transportation, manufacturing. It's about making the world work better. GE is transforming itself to become the world's premier digital industrial company, executing critical outcomes for our customers. Explore how you can drive greater asset reliability, lower operating costs, reduce risk and accelerate operational performance with our Predix platform and software solutions. GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Role Summary:
Sr. DevOps Engineer will be responsible for performance and availability of Citrix and Compute infrastructure consumed by all business segments. The Site Reliability teams are composed of highly talented individuals obsessively focused with availability through operational excellence. The ideal individual is relentlessly technical, passionate for automating everything and totally committed to delivering amazing customer experiences.
Essential Responsibilities:
As a Sr. DevOps Engineer, for GE Digital's Global Operations, you must have an excellent understanding of standard IT infrastructure equipment and systems - reliability and failure causes, the ability to quickly understand the key operational characteristics of new equipment and systems, interview domain experts for failure mode knowledge, and assess how possible failure models will affect measured parameters and key performance indicators (KPIs).
In catastrophic situations available 24x7 to quickly respond and resolve critical service outages severely impacting consumers.
- Establish performance baseline, capacity thresholds, correlate events, and define monitoring/alerting criteria
- Develop automated solutions to address potential problems before they result in a service interruption
- Build dashboards, bots, micro services to address the operational issues.
- Utilize logging system such as Splunk (or ELK) and monitoring such as Sensu or similar to create a robust system
- Provide impact assessment and mitigation plan for changes going into the production environment
- Develop availability measures that align with consumer experience to accurately assess the usability of crucial services
- Programmatically monitor for and remediate configuration drift of critical devices
- Develop response plans to potential failure points and evaluate effectiveness during planned tests
- Perform comprehensive operational health checks of the entire services to identify areas of concern and track activities to drive improvements at all levels of the architecture
- Provide technical coaching and direction to more junior teammates
Qualifications/Requirements:
Basic Qualifications:
- Bachelor's degree in Computer Science, Information Management, similar STEM degree, or in lieu a high school diploma with equivalent years of experience
- Minimum 3 years of Devops experience in enterprise-wide deployments
Eligibility Requirements:
- Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
- Must be able to work out of the Buckhead office.Desired Characteristics:
- Good oral and written communication skills.
- Demonstrated experience scripting or developing software and services for the cloud with one or more of the following automation scripting coding languages( Shell, Powershell, Ansible, Python, Chef, Puppett, Bash, Ruby, Python, Go, Java, Node.js, .NET, etc. )
- Experience managing version control systems such as Git
- Experience deploying and managing infrastructure on public clouds such as AWS or Azure
- Experience using an automated configuration management system (Terraform, Chef, Puppet, Ansible, Salt, etc.)
- Strong analytical and problem resolution skills
- Knowledge of Network Management (SNMP, MIB)
- Experience with configuring, customizing, and extending monitoring tools (Datadog, Sensu, Grafana, Splunk, etc.)
- Knowledge and experience using Analytics Software Packages like Matlab, SAS, JMPro etc. Programming experience with open source scripting and data analysis packages like Python, R is a plus
- Hands on experience supporting and maintaining Citrix XenApp environments - v6.0, 6.5, 7.x including monitoring tools - EdgeSight and Director
- Extensive experience writing PowerShell and other scripting languages for automation tasks
- Highly experienced in troubleshooting issues related to all Citrix XenApp infrastructure components
- Experience of working with a large XenApp environment including Platform Upgrade/Migration Experience
- Good understanding of AWS/Azure cloud virtualization solutions
Team / Leadership:
- Collaborates with members, proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analytics skills and best practices by actively incorporating input from various sources
- Strong analytical and strong problem solving skills - effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve .
- Continuous improvement oriented - actively generates process improvements; champions and drives change initiatives
- Ability to deliver results in a rapidly changing dynamic environment
Personal Attributes:
- Emotional Intelligence, ability to influence up and out and the ability to work independently
- Must be a team player with a strong desire to win
- Passionate about continuously learning and able to quickly adapt and pivot to win in dynamic environment
- Highly organized and efficient; able to balance competing priorities and execute accordingly
- Strong oral and written communication skills.
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