Description
Lead and manage the Customer Success Management and Business Analytics teams as a center of excellence for Current, powered by GE. Partner with business leaders to drive business decisions through customer, business and market data / analytics.
Essential Responsibilities:
- In addition you will :
- Build a center of expertise to conduct best in class research and competitive analysis to deliver data driven insights to the business and customers
- Drive business performance analytics and insights for the business
- Establish business intelligence reporting, tools and metrics to drive business outcomes
- Lead a customer success management team focused on analyzing customer demographics to deliver value and productivity to customers
- Build a strategy for customer success management establish metrics and processes to analyze customer demographics to include energy usage, building utilization, and / or building operations & processes, intelligent environment solutions focused on business / employee / customer productivity, retail energy markets, wholesale energy markets, incentives, policy and regulatory issues
Requirements
Qualifications/Requirements:
- Bachelor's Degree in Marketing, Business Administration, Economics or related field
- 8 years of experience in marketing, analytics, strategy
- 3 years of experience in the energy or software space
Desired Characteristics:
- Deep expertise in strategy, market and customer analysis
- Strong analytical and process skills
- Strategic Thinker - Ability to See & Create Linkages between disparate information
- Leadership skills to lead teams and shape / lead growth vision
- Excellent oral and written communications skillsGE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
Contact
GE Power
From the same category : marketing
3 Jul, 2024
25 Jun, 2024
13 Jun, 2024
