Description Eaton's Crouse Hinds Division is seeking a Quality Manager. The Quality Manager will be based at our La Grange, NC facility.
Position Overview :
Manage, coach, and develop quality associates and promote a positive quality culture throughout the facility by establishing sound systems and a demonstrated process focus.
Essential Responsibilities :
Plan, install, sustain and improve a total quality system in accordance with industry and Eaton quality standards, ISO 9001, and customer requirements.
Develop and lead quality related technical training to operations to ensure that Eaton Crouse-Hinds is in compliance with established quality policies and procedures; meets or exceeds customer quality expectations and standards; ISO and other certification requirements.
Establish systems for data collection and analysis. Then, use that data to drive continuous improvement activities within all manufacturing departments.
Plan for, lead, and measure "voice or process" and "voice of customer" performance and quality system effectiveness. Making adjustments in strategy and/or procedure as necessary.
Lead proactive quality improvement through the proper execution of APQP within the facility to ensure flawless launch of new product. Also, manage quality deliverables associated with product and process design changes.
Install, track, and manage supplier performance through robust incoming inspection practices and supplier performance management activities.
Resolve internal and external quality concerns in a definite and timely fashion.
This position reports to the Americas Regional Quality Manager and is responsible to lead the total plant QA/QC system. This includes all traditional quality verification activities (receiving and in-process inspection, test, audit and repair activities, continuous improvement, product launch, supplier quality, and quality system compliance).
This position will provide technical assistance and quality leadership to all operating departments; drive problem resolution utilizing an 8D approach along with statistical methods and other problem solving techniques; collect and analyze quality data and perform a wide variety of quality engineering activities in support of business objectives.
Bachelor's degree from an accredited university
Minimum of 3 years Quality experience in a manufacturing environment
Minimum of 3 years of experience managing quality personnel in a factory setting
This person will be subject to ITAR, NNPI requirements. Candidates must be a US Citizen in order to be considered.
Detailed knowledge of ISO9000 quality system requirements
Working knowledge of AIAG standards, including APQP and PPAP.
Expert skills in using and training quality tools (i.e. Fishbone Diagrams, 5-Whys, 8D, Gage R&R, FMEA, SPC, etc.).
Certified Quality Auditor Credential
Certification by the American Society for Quality as Six Sigma Black Belt or Certified Quality Engineer
Experience with metal machining, molding and assembly processes.