Esri Canada Limited has an immediate requirement in the Halifax office for a Technical Solutions Specialist to support the sales efforts within that Atlantic Region. This position will report to the Atlantic Regional Director and work closely with the Account Managers, Industry Managers and Professional Services Manager to demonstrate ArcGIS based solutions and provide GIS technical advice to prospective clients, existing clients and business partners.
Technical Solutions Specialist responsibilities include:
Pre-sales activities are designed to lead to the sale of products and services offered by Esri Canada. These activities are performed during sales calls, site visits, seminars, proposals, trade shows etc...
- Team up with account managers and industry managers to provide technical support and generate sales
- Advise customers on GIS requirements and strategies, architectures, products selection, and release planning.
- Leverage existing ArcGIS industry solutions and deliver effective demonstrations of ArcGIS products and solutions that address client business needs and competitive situations.
- Assist customers on decisions regarding software solutions, professional services' needs business partner selection, and training requirements.
- Assist clients and business partners in integrating ArcGIS technology with their respective products and organizational data.
Post-sales activities are designed to continue and expand the use of products and services offered by Esri Canada and generate additional sales, development of good references, creation of customer satisfaction, and enhancement of Esri Canada's image as a solutions provider.
- Team up with industry managers and account managers to perform regular key account reviews and follow ups.
- Act as a technical advisor to customers and partners to provide GIS strategy support.
- Perform fee-based requirements analysis and definition, product installation and other post-sales services required by customers as required
- Prepare and teach standard and customized Esri Canada training courses as required.
Specific skill requirements:
- Minimum 5 years' technical experience working with the ArcGIS product
- Strong knowledge of GIS solutions including other than the Esri suite.
- Experience with Esri's ArcGIS for Server and Desktop software products.
- Experience with ArcGIS Online / Portal.
- Experience in presenting all aspects of Esri technology to analysts and decision makers.
- University Degree, College Diploma or relevant experience in a related field of study.
- Willingness to travel throughout Atlantic Canada.
Competencies in the following are essential:
- Excellent presentation and interpersonal skills
- Strong verbal and written communication skills
- Courteous, well-spoken and customer focused
- Self-motivated, goal driven, and efficient team player
- Analytical and problem solving ability
- Initiative and follow-through ability
Considered as assets for this position are the following:
- Prior developer experience with GIS technology.
- Prior GIS development and implementation experience.
- Prior consulting services, sales support or sales engineer experience.
- Bilingual (English/French).
Esri Canada
12 Concorde Place, Suite 900
Toronto
Ontario Canada
www.esri.ca