Description
- Analyses all factors of a problem from all relevant sources
- Modifies existing methods to find non-apparent solutions
- Applies creative approaches to addressing needs to achieve win-win solutions
- Probes to get at underlying issues with tact and diplomacy (Tech III and up)
- Demonstrates ability to effectively think and respond to different situations
- Develops ways to do work more effectively and shares with others
- Demonstrates understanding of our products and services
- Creates extended networks and draws on relationships (Tech II and up)
- Encourages contributions from all team members
- Openly confronts issues, does not rationalize shortfalls, is accountable
- Conveys a sense of urgency and moves issues to closure through effective planning and prioritizing of activities Is action oriented and is focused on achieving challenging goals and objectives
- Demonstrates no patience for non-value added tasks and activities, constantly seeking to eliminate unnecessary work (tact and diplomacy and up)
- Analyzes and evaluates required information and data related to own area of responsibility Utilize industry/company "best practices"/manufacturer and tools to troubleshoot customer issues
- Recommends and ensures that the customer is aware of the best solution for their issue i.e. Fix problem, put in a new part of replace the equipment. (Tech II and up)
- Conducts defined work assignments. Handles short term tasks.
- Responsible for meeting assigned inventory budgeted levels.
- May participate in projects with specific assigned tasks.
- Mitigates risk by following defined related procedures and organizational policies
Contact
Irving Oil
10 Sydney Street
Saint-John
Nouveau-Brunswick Canada
www.irvingoil.com
Other relevant information
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