FirstEnergy Introduces "You First" Campaign Emphasizing its Commitment to Customers
New Website Helps Customers Better Manage Energy Use

April 18, 2017

FirstEnergy Corp. (NYSE: FE) has introduced the new "You First" campaign to build on its brand as a forward-thinking and customer-focused company that provides convenient solutions for saving energy.  As part of this multimedia initiative, the company has launched a new microsite - www.youfirstenergy.com -  to help customers manage their energy use with specialized tools, products and services.

"Today's consumers are expecting more from the companies they work with, and that includes their energy provider," said Gretchan Sekulich, vice president, Communications and Branding. "At FirstEnergy, we're prioritizing the things that matter most to our customers by helping them save money, increase energy efficiency and improve the value of their homes."

Featuring people putting others first, "You First" advertisements highlight the ways FirstEnergy is delivering added value and convenience to customers.  Digital advertisements have already begun, with radio, television and billboard advertising to follow throughout FirstEnergy's service territories in Ohio, Pennsylvania, West Virginia, Maryland and New Jersey.  The campaign will run through September 2017.

Advertisements also encourage customers to visit www.youfirstenergy.com for information about smart technologies, energy-efficiency programs and bill-payment conveniences such as eBill and text alerts.  The site also links customers to information about products and services available from their local utility, such as home repair services with convenient payment plans. 

FirstEnergy is dedicated to safety, reliability and operational excellence. Its 10 electric distribution companies form one of the nation's largest investor-owned electric systems, serving customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. The company's transmission subsidiaries operate more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, while its generation subsidiaries control nearly 17,000 megawatts of capacity from a diversified mix of scrubbed coal, non-emitting nuclear, natural gas, hydro and other renewables. Visit FirstEnergy online at www.firstenergycorp.com.  Follow FirstEnergy on Twitter @FirstEnergyCorp.

For more information:

FirstEnergy Corp.

76 S Main St
Akron, Ohio
United States, OH 44308

Stephanie Walton
News Media
Tel: (330) 384-2528

Irene M. Prezelj, Investor Contact
FirstEnergy Corp.
Tel: (330) 384-3859

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